These general conditions of sale govern the purchase from e-commerce https://www.calzeprestige.com made remotely via computer via the site. These purchases are reserved for site users who are required to inform themselves and read these General Conditions before completing the purchase on the Site. Such information, in fact, is intended as read, understood and fully accepted by the Customer at the time of the placing a purchase order. The Customer must therefore comply with these General Conditions and hold Calze Prestige Srl exempt from any conditions other than those in force not previously agreed in writing.
Terms of payment
The Customer will be able to pay the price of the products and the relative delivery costs by Credit Cards, Paypal and Bank Transfer. If you choose the bank transfer as payment method, once the order has been sent, payment must be made within 3 days of the purchase date. The order reference number, issued at the time of purchase, the name and surname of the customer must be included in the purpose of the transfer. The shipment of the product will be made as soon as the payment has been verified. The procedure can be facilitated by sending the copy of the payment accountant as an attachment by email to the following address: email@example.com
Bank account details:
Calze Prestige Srl
BANCA CREDITO COOPERATIVE DI BRESCIA
IBAN: IT 69 B086 9254 1300 0300 0302 069
Transport and Delivery
Calze Prestige Srl ships in ITALY with express courier SDA and ABROAD with DHL
Shipping costs: FREE for orders from ITALY, € 4.90 for orders from FRANCE, GERMANY, SPAIN, UNITED KINGDOM / € 14.90 for orders from UNITED STATES excluding ALASKA AND ISLANDS
For the delivery of his purchases, the Customer can choose his own residence or his domicile, the workplace, or the private address of a natural person of his choice. For security reasons, no deliveries will be made to post office boxes and the order will not be processed. Orders are processed and delivered from Monday to Friday. The packages are shipped within 2 working days from the time of the order and immediately after having received the credit of the sum due by Credit Cards, Paypal, or Bank Transfer. If there are delays, the customer will be promptly notified. As soon as the customer’s package is delivered to the courier SDA or DHL, an e-mail will be sent to the recipient with the consignment note number and the web address where to track the tracking. Subsequently the courier will send advance notice of pre-delivery. In case of problems with the delivery of the package, the courier can be contacted directly
The delivery of the goods requires the presence of the customer or his representative at the address of the recipient indicated in the order. Delivery of the shipment is considered to be made on the ground floor of the addressee’s street number. Upon delivery of the goods by the Courier, the Customer is required to check that the packaging is intact, not damaged, wet or altered in the closing materials and that the number of packages delivered corresponds to what is indicated in the transport document .
Any inconsistencies must be promptly challenged by placing a written control reserve on the Courier’s delivery proof. Once the Courier document has been signed, the Customer will not be able to oppose any dispute about the external characteristics of what was delivered.
Failure to receive the package
The goods travel under the responsibility of the recipient; in the event that the courier has not been able to find anyone at the delivery address specified at the time of the order and this happens for two consecutive times and in the event that the customer refuses to receive the package at the SDA or DHL branch of his own area, Calze Prestige Srl can send back the package to its own location by charging the customer € 20.00 for expenses incurred and packaging.
Returns, cancellation of orders and right of withdrawal
According to the Legislative Decree 206/05, the customer can exercise the right of withdrawal within ten working days from the moment of the receipt of the goods, without any penalty. In this case it is necessary to send an email to firstname.lastname@example.org The goods must be returned in the original box to: Calze Prestige Srl, Via P. Giovanni Franzoni 18/20, 25082, BOTTICINO Brescia, with a written communication containing the manifestation of will to exercise the right of withdrawal pursuant to Article 64 of Legislative Decree 206/2005, the indication of the products for which the customer wishes to exercise the right of withdrawal, the progressive order number issued at the time of purchase . In case of return of tampered or non-intact products, the management reserves the right not to accept the package and send it back to the sender, charging the transport costs incurred. Calze Prestige Srl reserves the right to replace the product including it in a subsequent order from the customer or to return the sum paid by the customer at the time of the order. The delivery costs for the return of the products are charged to the Customer; any costs incurred by the Customer for the return will not be refundable.
The Products available on the Website for online purchase are recycled PVC clothing products. All products are subject to availability at the time and the e-commerce owner reserves the right to change the limits on the quantity and / or type of goods that can be purchased on the Site at any time. The Customer will be informed if his order cannot be executed. due to the unavailability of the ordered product.
Product prices are expressed on the site in € (Euro) and include all applicable taxes or duties. In the event that an error is found in the price of a product, Calze Prestige Srl will give the Customer the opportunity to reconfirm the purchase of the Products at the correct price or to cancel it.
Calze Prestige Srl reserves the right to implement special conditions of sale or promotions on the products present on its website. The conditions applied to the promotions will be governed from time to time by specific communications to its own Customers. As far as it is not regulated otherwise, these General Conditions will be deemed applicable.
The procedure in case of registration on the Site requires the completion of a form in electronic format, whose fields must be filled in with the personal data of the Customer and his e-mail address. These data will be processed in accordance with current privacy protection laws. Following registration, the Customer will have a personal account to which he will be able to access through a strictly confidential username and password. The assignment of these credentials guarantees the Customer an anonymous identification. It will be the Customer’s responsibility not to disclose his password to third parties for any reason. The Customer will be held responsible for any actions and irregular behavior and in contrast with the regulations in force or with these General Conditions committed by anyone who uses his personal account instead. The Customer is required to promptly report to email@example.com the possible theft, loss or loss of the password, as well as any incorrect use by third parties of the account or of his keyword of which he has become aware.
Data controller and data processor
The data controller is Calze Prestige Srl with registered office in Via Cavour 73, 25082, BOTTICINO Brescia
In particular the processed data can be used:
a) for purposes related to legal obligations or provided for by regulations and by EU legislation, as well as provisions issued by authorities, ie legitimized by law,
b) for the purchase of Products through the specific order form
c) for “order fulfillment;
d) to provide assistance and customer care services;
e) to register on the Site, through the relevant registration form, to provide access to restricted areas;
f) for functional purposes of e-commerce, for which the Customer will have the right to express or deny your consent to the processing, including, for example: sending advertising material, news, use of data for statistical purposes, and for the creation of consumer profiles. In relation to the aforementioned purposes, the processing takes place through appointed appointees and through IT and electronic tools, with software processing and data storage on the database. The processing methods are all based on criteria and principles that are strictly connected and related to the purposes themselves and, in any case, capable of ensuring the confidentiality and security of the data.
Mandatory or optional nature of the information requested and the data collected.
The Customer’s personal data are requested and collected, and their provision is mandatory for the purposes indicated in letters a), b), c), d) and e). In this case the refusal of consent will not allow the conclusion of the contract or the evasion by Calze Prestige Srl of the Customer’s requests regarding the available services. Failure to consent to the processing of optional data and for the purposes referred to in letter f) will not result in any prejudicial consequences.
Subjects and categories of subjects to whom the data can be communicated:
For the fulfillment of the contractual obligations undertaken, as well as for the performance of the services provided, Calze Prestige Srl also avails itself of the collaboration of external companies that carry out activities that are strictly connected and instrumental to the performance and execution of contracts concluded and services rendered such as to example: transport companies and freight forwarders with regard to the delivery of goods and customs procedures, banks for the management of receipts and payments, financial administrations and other entities in compliance with legal obligations, companies and law firms for the protection of inherent rights to contractual relationships, freelancers for administrative and accounting duties, postal services, companies connected to the owner for the purposes of market analysis, Marketing and communication activities. The processing of data by these subjects is therefore aimed at implementing the provisions received from customers and / or all Storage on computer media. The data may also be communicated to all the subjects to whom the communication is due by reason of legal obligations.
According to the Art. 7 Legislative Decree 196/2003, the Customer has the right to access the following information:
1. Confirmation of the existence or not of personal data concerning him, even if not yet recorded, and their communication in intelligible form.
a) of the origin of the personal data,
b) of the purposes and methods of the processing
c) of the policy applied in the case of processing carried out with the aid of electronic instruments,
d) of the identification data concerning the data controller, data processors and designated representative pursuant to Art. 5, paragraph 2;
e) the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them as appointed representative in the State, managers or appointees.
3. The interested party has the right to obtain:
a) updating, rectification or, if interested, integration of data,
b) deletion, transformation into anonymous form or blocking of data processed in violation of the law, including those for which conservation is not necessary in relation to the purposes for which the data were collected or subsequently processed,
c) the attestation that the operations referred to in letters a) and b) have been brought to the attention, also for how much regards their content, those to whom the data have been communicated or disseminated, except in the case where such fulfillment proves impossible or involves the use of means manifestly disproportionate with respect to the protected right.
4. The interested party has the right to object, in whole or in part:
a) for legitimate reasons to the processing of personal data concerning him, even if pertinent to the purpose of collection,
b) to the processing of personal data concerning him for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication.
Conclusion of the contract
The Contract entered into between Calze Prestige Srl and the Customer shall be considered concluded when the entire purchase procedure has been completed regularly and correctly, without any indication of error on the part of the Site. Calzeprestige.com is not responsible for any malfunctions by the data transmission network operator. By sending the order, the Customer acknowledges and declares to have read all the indications provided during the purchase procedure and to fully accept the General Conditions. The purchase order form will be stored in the database of the Site for the period of time required to process the orders. The staff will send to the Customer, via e-mail, a confirmation of receipt of the purchase order, containing the essential characteristics of the Products purchased, the date on which the order was placed, a detailed indication of the price, the mode of payment chosen by the Customer, delivery costs. The Customer is required to verify the contents of the communication and immediately report any errors or omissions.
Changes to orders
If the Customer wishes to modify or cancel the order presented, he must send an e-mail to the address firstname.lastname@example.org. The staff will do everything possible to satisfy the Customer’s request. However, once the product has been shipped, the order cannot be canceled or modified until the goods have been returned to the registered office. In this case reference is made to the procedure described in the previous paragraphs.
Errors and inaccuracies
Calze Prestige Srl aims to provide constantly updated information on the Site. However, it is not possible to guarantee that the Site is completely free of any errors; may contain typing errors, errors, inaccuracies or omissions, some of which may refer to the price and availability of the Product, and to the product information sheet itself. Calze Prestige Srl reserves the right to correct errors, inaccuracies or omissions even after an order has been sent and also reserves the right to change or update information at any time without prior notice.
In the event that disputes arise concerning the interpretation and execution of the present general conditions of sale between Calze Prestige Srl and the Clients, these disputes are referred to the exclusive jurisdiction of the judge of the place of residence or domicile of the consumer.
For more information and assistance on the Website or online purchasing methods, please contact us at the following e-mail address: email@example.com